Boards and volunteers change, but an association’s domain should remain stable. Make responsibility clear and access transferable.
Start with the organisation
Check the actual registered holder, not just the invoice recipient. Correct inaccurate details through the provider and record who is authorised to approve changes.
Include the domain in handovers
Document the provider, renewal date, payment responsibility, contact email and service connections. Transfer access securely, never through public meeting minutes. Verify notifications after each board change.
Choose a practical email structure
Role-based addresses can support continuity. Decide whether you need a mailbox or forwarding. Our plan is one 15 GB mailbox per selected domain; additional aliases or shared features depend on the connected mail service.
Your practical checklist
- Verify the registered holder.
- Define governance and technical roles.
- Update contacts after board changes.
- Keep a secure handover document.
When a website volunteer leaves, the board should still access the domain account. Possessing website files alone is insufficient.
Sources and further reading
Registration rules and provider functions can change. Check the current requirements for your domain before ordering or changing services.
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